Angry People
Anger is a strong and natural response to the threat, real or imagined, of being injured. The adrenalin starts pumping, preparing you for a fight.There is little space to listen and weigh up options.
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Addressing anger with calm and reason
Angry people feel afraid or injured and want to protest about what’s happening. Anger is a fight reflex – and in an angry state of mind the individual doesn’t consider issues in a calm or rational way.
Faced with a crowd of protesters, a room full of disappointed shareholders or residents upset about plans for a new development, the communicator has to take these feelings on board. It rarely helps to suppress anger and a successful resolution is much more likely if a two-way dialogue can be set up, and people have a clear opportunity to explain exactly why they feel as they do.
Our work in the criminal justice sector has exposed us to some of the toughest issues and most hostile crowds you would wish to face. With openness, objectivity and clear dialogue, we have allayed fears, dispelled rumours and relieved pressure at its height.
Modern-day demons?
Paedophiles are our modern-day demons, spiralling fear to epic proportions. Communicating with the public, media and staff in such an environment demands every ounce of our understanding and sensitivity.
Our social film drama, 'Protecting Jayne', addressed many of these issues in a dramatic, sensitive but authentic treatment which powerfully connected the audience to the real emotions and real people that lie behind our assumptions, stereotypes and prejudices.
Contact us to talk about this powerful social film drama and arrange a screening